In conjunction with Tennis Australia and Tennis NSW, Tennis World Sydney Olympic Park will be hosting the Australian Junior Masters for 12 & 14 Years and Under categories between November 4-10.
All Tennis World Coaching & Memberships will be paused during this event period as it is expected to cause major impacts to our court availability. Tennis World will be freezing all memberships and coaching contracts for the entire period 4-10 November which means all structured sessions (Coaching, Squads, Cardio Tennis, Strength & Conditioning, UTR Match Play, Adult Social Play, Hot Shots Play) will be cancelled and access to the venue will be restricted.
You do not need to action anything; we will be processing an automatic Membership Freeze and Coaching Cancellation for the 4th – 10th November. This will appear on your Client Portal profile by 1st November.
On Monday 4 November, the direct debit will run however the payment is for the week commencing 11th November and will be less than your regular debit due to the week of no programs.
Members that wish to freeze for longer than this event period, will need to log into the Client Portal and add an additional membership freeze for the time beyond the event period where the regular freeze fee will be applied. Instructions for this can be found here. As always, if you are having any difficulty, our Customer Experience team are happy to help.
We appreciate this is a disappointing disruption to your regular tennis timetable and if you have any questions, please don’t hesitate to contact our Customer Experience Team via [email protected] or calling 1300TENNIS.
Everything will resume as normal from Monday 11th November.